Terms And Conditions

  • The pricing on quotes is an estimate only and not guaranteed. Prices could change without prior notification. A formal quotation must be obtained before payment is made.
  • Omissions and Exceptions may occur.
  • Quotes valid for seven (7) days only.
  • Product images may differ from actual product.
  • Prices exclude delivery. Please request delivery charge before payment is made.
  • Bathco SA (Pty) Ltd can’t be held liable for any pricing or system mistakes that may occur.
  • All items subject to stock availability.

Returns Policy

All returns/refunds should meet the terms of the following conditions before any Credit Note can be processed.

  • Proof of purchase with an original invoice.
  • The Product(s) must be in a sellable condition, and still in its original packaging.
  • The Product(s) must be inspected before installation, as no return will be accepted after installation.
  • Goods must be returned within 60 days of purchase.
  • A handling fee of 10% will be applicable on all cancelled transactions.
  • To exchange or replace a purchased item - the item must first be returned to Bathco (SA) Pty in its original packaging for assessment before a Credit Note can be issued.
  • No returns on special ordered Products will be allowed.
  • Goods incorrectly delivered will be exchanged at no cost to the client.
  • A Delivery fee will be applicable on all returns for goods delivered.

Please contact us directly on 011 516 0290 if you have any queries related to this policy.